What percentage of carts are abandoned?

Approximately 70% of carts are abandoned. An automated WhatsApp recovery sequence can recover 10–15% of these.

How quickly should I send an abandoned cart WhatsApp?

Within 1–2 hours of abandonment is optimal — customers are still in buying mode.

ABANDONED CART RECOVERY · FLO KONNECT

70% of carts are abandoned.
WhatsApp gets them back.

WhatsApp messages see 98% open rates. Email sees 20%. For abandoned cart recovery there is no contest — and FLO Konnect automates the entire sequence for you.

No demo required. Pay, connect your WhatsApp number, and your first recovery workflow goes live today.

70%

of online carts abandoned before checkout

98%

average WhatsApp open rate vs 20% email

5–11%

of abandoned carts recovered with automated follow-up

THE RECOVERY SEQUENCE

🛒

Abandoned

Leaves without buying

0 min

›

💬

WhatsApp 1

Soft reminder via WABA

30 min

›

💬

WhatsApp 2

Urgency or offer

24 hrs

›

📧

Final nudge

48 hrs

›

💰

Recovered

Purchase completed

Auto

WHAT EACH STEP DOES

0 min

🛒

Cart abandoned — workflow fires

Customer leaves checkout. FLO triggers the sequence automatically via your store integration or webhook.

30 min

💬

WhatsApp #1 — soft reminder

"Hi [Name], you left something behind! Your cart is saved — complete your order here: [link]." Personal, not pushy.

24 hrs

💬

WhatsApp #2 — add urgency

Remind them stock is limited, or include a time-sensitive offer. Still personal — template approved by Meta.

48 hrs

📧

Email — final nudge

For customers who didn't engage on WhatsApp. Cart link, offer if applicable, clean and short.

72 hrs

📱

SMS — optional last touch

Short, direct SMS as a final attempt. Sequence stops after this — no over-messaging, no spam.

WHY WHATSAPP WINS FOR CART RECOVERY

98%

open rate — messages read almost instantly

45%

average reply rate — buyers actually respond

3×

higher conversion vs email-only recovery

Industry benchmarks. Your results depend on offer, product type, and message quality.

WHAT YOU NEED TO GET STARTED

✅

A WhatsApp Business number

We guide you through connecting it as an Official WABA account inside FLO after activation.

✅

A trigger from your store

Shopify, WooCommerce, or custom — your store sends abandoned cart data to FLO via API/webhook. Setup guide included.

✅

Approved WhatsApp templates

Meta requires pre-approved templates for outbound messages. We walk you through approval inside the platform.

Konnect isn't just for abandoned carts

The same platform handles re-engagement campaigns, post-purchase follow-ups, bulk broadcasts, renewal reminders, and demo/course follow-ups. See all use cases →

Messaging + workflows only — no CRM pipeline, funnels, or AI. Need the full stack? See FLO CORE and above →

FLO Konnect

No demo needed

WhatsApp (WABA) + Email + SMS + Workflow builder

₹2,350 / month

Billed quarterly — ₹7,050 today

One recovered cart covers the cost. Most teams recover 10–30×.

7-day money-back guarantee. Not working for you? Full refund within 7 days — provided no paid outbound messages have been sent. Third-party charges are non-refundable.

AFTER YOU PAY

Account activated instantly — login sent to your email

Connect your WhatsApp number (guided WABA setup inside)

Load the abandoned cart workflow template

Connect your store trigger — first message live within hours

SECURE CHECKOUT

✓ Instant activation · ✓ No long-term contract · ✓ Upgrade anytime
Third-party usage charges apply separately — WhatsApp conversation fees, SMS gateway, email credits.

Mandeep S.

★ ★ ★ ★ ★

I want to give a massive shoutout to the incredible team at Fidus Synergies LLP. Finding a vendor is easy, but finding a true tech partner in your progress is rare—and that is exactly what they have been for us during the beta development of our cross-platform Vendor Management application. A huge part of this phenomenal experience comes down to their Principal, Sham Kamboj. Sham is an absolutely amazing and engaging leader who brings both brilliant technical expertise and a genuine passion for his clients' success. Under his guidance, the Fidus team didn't just write code or configure Out of box solutions; they delivered comprehensive solutions that laid a flawless foundation for our AI, Automated client experience workflows, Marketing Optimization Suite, mobile and desktop platforms. Their deep expertise in complex AI and Database engagements elevated our application from a standard operational tool to an intelligent, scalable, and future-proof ecosystem. Sham takes the time to understand the vision behind the technology, making even the most complex architectural challenges feel manageable and exciting. If you are looking for a forward-thinking, dedicated team to elevate your business, I cannot recommend Fidus Synergies LLP and Sham highly enough! 🚀

Eshan Gill

I’ve been using this CRM for the past 2 months, and it has helped me automate and systemize my business. Calls are being booked automatically, and clients are receiving regular follow-ups through email and WhatsApp. My show-up rate has increased, and my closure rate has improved as well. This is a must-have for every business owner.

Dr. Kavita Sharma

Sharma Dental Clinic

FLO transformed how we follow up with patients. Appointment reminders go out automatically on WhatsApp and our no-show rate dropped by nearly 40%. Setup was smooth and the team was very responsive.

Rohit Malhotra

Malhotra Coaching Centre

We enrolled 120+ students last batch using FLO's WhatsApp sequences. No manual follow-up needed — the automation handled everything from inquiry to fee payment confirmation.

Priya Nair

The Skincare Studio

Our repeat purchase rate went up after we started using FLO for post-sale WhatsApp follow-ups. The ROI calculator on their site actually undersells it — results came faster than we expected.

Arjun Mehta

Elevate Real Estate

FLO Konnect was exactly what we needed for site visit follow-ups. Quick to set up, works reliably, and the support team actually picks up the phone. Rare these days.

70% of carts are abandoned. WhatsApp gets them back.