by FidusBring back the people who almost bought.
Someone adds to cart and leaves. Sometimes they got busy. Sometimes they had a question nobody answered. We set up a reminder that sounds like your store, at a sensible hour, with a person ready if they reply.
- Most carts never become orders
- Reminder emails go unread
- Shoppers with a question about size or delivery just leave
- Discount codes go to people who would have bought anyway
We ask first. Then we set it up your way.
Which store platform do you use?
Your store connects, so carts and orders sync on their own.
When should the reminder go?
Timing set by you, at hours people actually check their messages.
Should there be an offer?
Only where it makes sense. Not every cart needs a discount.
Who answers questions?
Replies go to your team, so a question about size or delivery becomes a sale.
How this could look for a home decor store.
One reminder email 24 hours after the cart was left. Hardly anyone opened it.
A WhatsApp reminder an hour later, written in the store's tone. Questions about delivery go to the order desk. Shoppers who leave twice get a personal call before the weekend.
An illustration of a typical setup. Yours will follow how your business works.
This is one part of how FLO works.
On its own, this fixes one thing. Connected to the rest, a lead becomes a booking, the booking becomes work for your team, the work gets checked, and the customer gets asked how it went. That's when a business starts running on systems instead of reminders.
Tell us how your business works. We'll show you what it could look like.
No demo script. A conversation about your business, your customers and what's slipping today.
We take on only a few new businesses each month. The first months need real attention, and we don't rush them.