What we set up

Everything here is one connected system. We set up only what your business needs.

This page is for anyone who wants to know what's possible. In practice we start with the one or two things that matter most to your business, and add the rest when you're ready.

Leads and first response

  • Enquiries from ad forms, your website, Instagram, Facebook, WhatsApp and missed calls, in one list
  • Routing by area, product, language or who is on duty
  • First-response rules: what goes out, when, and in whose voice
  • Reminders when a lead goes untouched, then a nudge to the manager
How we set this up →

Conversations

  • Official WhatsApp Business number for your brand
  • WhatsApp, email, SMS, Instagram and Facebook messages in one shared inbox
  • Each conversation owned by one person, visible to the team
  • AI-drafted replies in your tone, with a person taking over whenever it matters
  • Call routing and missed-call follow-up

Ads and reach

  • Meta and Google ad leads connected straight to your team
  • Landing pages and forms that match your brand
  • Social posting calendar for Facebook and Instagram
  • Reports from ad to enquiry to paying customer
  • Campaigns run by our team, or alongside your agency
How we set this up →

Repeat business

  • Your customer list cleaned up and organised by what they bought and when
  • Reminders tied to their moment: service due, plan ending, last season
  • Broadcasts set up around Meta's policies, customer consent and number quality
  • Cart recovery for online stores
How we set this up →

Quiet hours

  • Clients reminded when their next visit is due
  • Offers only for the slots you want filled
  • Refill reminders for products they use
  • Aftercare check-ins after a treatment or recovery
How we set this up →

Payments

  • Invoices, payment links and UPI inside the message
  • Reminder routines before and after the due date
  • Escalation from reminder to account manager to you
  • Your books stay where they are; we never touch your ledger
How we set this up →

Bookings

  • Calendars for demos, site visits, appointments and consultations
  • Confirmations, directions and reminders
  • No-show follow-up and easy rescheduling

Team operations

  • Each process written down once and assigned automatically
  • Checklists and quality checks before work reaches the customer
  • Approvals, handovers and leave cover
  • Feedback loops and escalation rules
  • Daily and weekly routines, and a morning view for the founder
How we set this up →

Reputation

  • Review requests at the moment customers are happiest
  • Alerts for new reviews, so your team replies properly
  • Unhappy feedback reaches your manager the same day
How we set this up →

Documents and learning

  • Proposals and agreements with e-signature
  • Courses, member areas and client portals
  • Admission and onboarding steps for institutes
How we set this up →
How engagements are priced

We don't sell these one piece at a time.

A system works because the pieces talk to each other. A lead becomes a booking, the booking becomes work for your team, the work gets checked, the customer gets asked how it went. Sold separately, none of that happens.

So every engagement is quoted after the first conversation, once we understand what your business needs and how much attention it will take. Messaging charges from Meta and SMS providers are billed at cost.

Starting out? Read about the Builder Support Initiative →

Start here

Tell us how your business works. We'll show you what it could look like.

No demo script. A conversation about your business, your customers and what's slipping today.

We take on only a few new businesses each month. The first months need real attention, and we don't rush them.