by FidusMembers don't quit in a day. They drift. Notice it early.
Most members stop coming weeks before they stop paying. By renewal time, they've already decided. We set up the follow-up for trials, attendance gaps and renewals, so your trainers can reach people while there's still time.
- Trial visitors never hear back after day one
- Nobody notices when a member stops showing up
- Renewals depend on the front desk remembering
- Trainers keep member notes in their own phones
The same enquiry answered your way.
Every business has its own right moment and its own tone. We set it the way your gym should behave, after a conversation with you.
Plans and timings sent right away with an invite for a free trial session. A trainer calls the next morning to book it.
And the work behind it.
Winning the customer is half of it. We also set up who does the work, who checks it, and who hears when it's stuck.
- New member: trainer assigned
- No visit in 7 days: trainer checks in
- Renewal due: reminder with payment link
- Lapsed 15 days: manager calls personally
We study your business before we build.
Our team is based in Mohali. With gyms and fitness studios in Mumbai, we start on a video call, study how you work, and visit when the work needs it.
We take on only a few new businesses each month. The first months need real attention.
Tell us how your gym works. We'll show you what it could look like.
No demo script. A conversation about your business, your customers and what's slipping today.
We take on only a few new businesses each month. The first months need real attention, and we don't rush them.