Offer
First 100 clients in March 2026 get 35% OFF. Email thrive@fidusflo.com or WhatsApp for a coupon. March Early Access: First 100 teams onboarding FLO receive 35% off. Request a private access code via WhatsApp or email.
CUSTOMER RE-ENGAGEMENT · FLO KONNECT

Your old customers aren't gone.
They just need a reason to come back.

Most businesses have a goldmine of inactive customers they've already paid to acquire. A well-timed WhatsApp message costs pennies. Winning them back is pure margin.

FLO Konnect automates re-engagement sequences across WhatsApp, Email, and SMS — no demo required. Pay and launch today.

cheaper to re-engage existing customers than acquire new ones
60–70%
probability of selling to an existing customer vs 5–20% for new
Day 60
optimal re-engagement window — before they fully forget you
THE SEQUENCE
📅
Trigger
60–90 days no purchase
Auto
💬
WhatsApp 1
"We miss you" — warm first touch
Day 1
💬
WhatsApp 2
New products or offer
Day 4
📧
Email
Re-engagement with CTA
Day 7
💰
Re-engaged
Customer returns & buys
Auto
WHAT EACH STEP DOES
Day 1
💬

WhatsApp — warm check-in

"Hi [Name], it's been a while! We've got some new things you might like." Low pressure, high open rate.

Day 4
💬

WhatsApp — offer or update

New arrival, seasonal offer, or loyalty reward. Triggered only if Day 1 had no reply.

Day 7
📧

Email — detailed re-engagement

Show what's new, include a clear CTA and offer if applicable.

Day 10
📱

SMS — last touch

Short and direct: "Here's 10% off — valid 48 hrs." Sequence ends here.

WHY RE-ENGAGEMENT CAMPAIGNS WORK
98%
WhatsApp open rate — your message actually gets read
43%
of customers respond positively to a personalised re-engagement message
3–5×
ROI on re-engagement vs new customer acquisition campaigns

Industry benchmarks. Your results depend on offer quality, list health, and timing.

WHAT YOU NEED TO GET STARTED

Customer list with phone numbers

FLO segments by last purchase date and triggers sequences automatically based on inactivity window you define.

WhatsApp Business number

Connected as Official WABA — guided setup inside FLO after activation.

Approved message templates

We walk you through Meta template approval inside the platform.

Konnect handles more than this

Abandoned cart recovery, post-purchase follow-ups, bulk broadcasts, renewal reminders, demo follow-ups — all on the same platform. See all use cases →

Messaging + workflows only — no CRM pipeline, funnels, or AI suite. Need the full stack? See FLO CORE and above →

FLO Konnect

No demo needed

WhatsApp (WABA) + Email + SMS + Workflow builder

₹2,350 / month
Billed quarterly — ₹7,050 today
One returned customer pays for months of FLO Konnect.
7-day money-back guarantee. Not working for you? Full refund within 7 days — provided no paid outbound messages have been sent. Third-party charges are non-refundable.
AFTER YOU PAY
1
Account activated instantly — login sent to your email
2
Connect your WhatsApp number (guided WABA setup inside)
3
Upload your customer list or connect your data source
4
Set your inactivity window — first re-engagement message fires automatically
SECURE CHECKOUT
✓ Instant activation  ·  ✓ No long-term contract  ·  ✓ Upgrade anytime
Third-party usage charges apply separately — WhatsApp conversation fees, SMS gateway, email credits.
4.8  · 6 reviews
M
Mandeep S.

I want to give a massive shoutout to the incredible team at Fidus Synergies LLP. Finding a vendor is easy, but finding a true tech partner in your progress is rare—and that is exactly what they have been for us during the beta development of our cross-platform Vendor Management application. A huge part of this phenomenal experience comes down to their Principal, Sham Kamboj. Sham is an absolutely amazing and engaging leader who brings both brilliant technical expertise and a genuine passion for his clients' success. Under his guidance, the Fidus team didn't just write code or configure Out of box solutions; they delivered comprehensive solutions that laid a flawless foundation for our AI, Automated client experience workflows, Marketing Optimization Suite, mobile and desktop platforms. Their deep expertise in complex AI and Database engagements elevated our application from a standard operational tool to an intelligent, scalable, and future-proof ecosystem. Sham takes the time to understand the vision behind the technology, making even the most complex architectural challenges feel manageable and exciting. If you are looking for a forward-thinking, dedicated team to elevate your business, I cannot recommend Fidus Synergies LLP and Sham highly enough! 🚀

E
Eshan Gill

I’ve been using this CRM for the past 2 months, and it has helped me automate and systemize my business. Calls are being booked automatically, and clients are receiving regular follow-ups through email and WhatsApp. My show-up rate has increased, and my closure rate has improved as well. This is a must-have for every business owner.

D
Dr. Kavita Sharma
Sharma Dental Clinic

FLO transformed how we follow up with patients. Appointment reminders go out automatically on WhatsApp and our no-show rate dropped by nearly 40%. Setup was smooth and the team was very responsive.

R
Rohit Malhotra
Malhotra Coaching Centre

We enrolled 120+ students last batch using FLO's WhatsApp sequences. No manual follow-up needed — the automation handled everything from inquiry to fee payment confirmation.

P
Priya Nair
The Skincare Studio

Our repeat purchase rate went up after we started using FLO for post-sale WhatsApp follow-ups. The ROI calculator on their site actually undersells it — results came faster than we expected.

A
Arjun Mehta
Elevate Real Estate

FLO Konnect was exactly what we needed for site visit follow-ups. Quick to set up, works reliably, and the support team actually picks up the phone. Rare these days.

M
Mandeep S.

I want to give a massive shoutout to the incredible team at Fidus Synergies LLP. Finding a vendor is easy, but finding a true tech partner in your progress is rare—and that is exactly what they have been for us during the beta development of our cross-platform Vendor Management application. A huge part of this phenomenal experience comes down to their Principal, Sham Kamboj. Sham is an absolutely amazing and engaging leader who brings both brilliant technical expertise and a genuine passion for his clients' success. Under his guidance, the Fidus team didn't just write code or configure Out of box solutions; they delivered comprehensive solutions that laid a flawless foundation for our AI, Automated client experience workflows, Marketing Optimization Suite, mobile and desktop platforms. Their deep expertise in complex AI and Database engagements elevated our application from a standard operational tool to an intelligent, scalable, and future-proof ecosystem. Sham takes the time to understand the vision behind the technology, making even the most complex architectural challenges feel manageable and exciting. If you are looking for a forward-thinking, dedicated team to elevate your business, I cannot recommend Fidus Synergies LLP and Sham highly enough! 🚀

E
Eshan Gill

I’ve been using this CRM for the past 2 months, and it has helped me automate and systemize my business. Calls are being booked automatically, and clients are receiving regular follow-ups through email and WhatsApp. My show-up rate has increased, and my closure rate has improved as well. This is a must-have for every business owner.

D
Dr. Kavita Sharma
Sharma Dental Clinic

FLO transformed how we follow up with patients. Appointment reminders go out automatically on WhatsApp and our no-show rate dropped by nearly 40%. Setup was smooth and the team was very responsive.

R
Rohit Malhotra
Malhotra Coaching Centre

We enrolled 120+ students last batch using FLO's WhatsApp sequences. No manual follow-up needed — the automation handled everything from inquiry to fee payment confirmation.

P
Priya Nair
The Skincare Studio

Our repeat purchase rate went up after we started using FLO for post-sale WhatsApp follow-ups. The ROI calculator on their site actually undersells it — results came faster than we expected.

A
Arjun Mehta
Elevate Real Estate

FLO Konnect was exactly what we needed for site visit follow-ups. Quick to set up, works reliably, and the support team actually picks up the phone. Rare these days.