For optical stores

Every customer needs an eye test every year. Most forget.

Lens packs run out on a schedule. Eye tests are due every year. We set up a system that reminds each customer when they are due and offers the weekday hours you want filled.

A typical weekQuiet: Weekday mornings
9111357 Mon Tue Wed Thu Fri Sat Sun

BusySlowEmpty, still paid for

An illustration. Your week will look different.

Seen this lately?

Multiplexes sell morning show tickets for ₹99.

It is their emptiest hour. The hall, the staff and the projector cost the same either way, so they would rather sell a seat for ₹99 than leave it empty.

Maybe you can't make a 10 am show. But someone does. Someone is free while your eye test room sits empty too.

Sound familiar?
  • Contact lens customers buy their next pack online.
  • Nobody remembers when their last eye test was.
  • Weekday mornings, the optometrist waits.
  • Frames are sold once and forgotten.
You already know who is due

That is not marketing. That is remembering.

  1. Oct last yearMrs. Kapoor's eye test
  2. early OctOne message, before the due date
  3. this monthDue again
Your business

Hello Mrs. Kapoor, it has been a year since your eye test. Our optometrist has Tuesday at 11 am free. Shall we book it?early Oct

Yes please✓✓

ServiceTypical cycleWhen the message goes
Eye testEvery year2 weeks before
Contact lens packMonthly or quarterlyA week before it runs out
Lens solutionAbout every monthA few days before
Child eye checkAs advised2 weeks before

Typical cycles, as a starting point. You set your own, and the system learns from each client's visits.

Three ways the quiet hours pay
Due-date visits

Yearly eye tests booked on time, on weekday mornings.

Refills

Lens packs and solution reordered before they run out.

Aftercare

Screen-time and child eye checks reminded at the right age and interval.

Your quiet hours, in rupees

What are they worth today?

Unfilled, these are worth about

₹0

a year.

If one in four got filled: ₹0

Simple arithmetic on your own numbers. Not a promise of results.

How we set it up for your optical store

We ask first. Then we set it up your way.

What we ask youWhat we set up

How often do customers buy lenses?

Each customer gets a refill date.

When was each customer last tested?

A yearly test date set from the last visit.

Which hours do you want filled?

Only those slots are offered.

Who should handle replies?

The store team, in one chat.

Your peak hours stay at full price. Offers go only to the slots you choose, and only to clients who are due.

An example

How this could look for a optical store.

Before

Lens customers drifted online. Eye tests happened only when vision changed.

After

Each customer has a refill and a test date. One message goes out before each, offering a weekday slot.

Not every message books a slot. We start with a few weeks, see which hours fill, and adjust.

Google reviews

Working with Fidus, in their words.

★★★★★
I’ve been using this CRM for the past 2 months, and it has helped me automate and systemize my business. Calls are being booked automatically, and clients are receiving regular follow-ups through email and WhatsApp. My show-up rate has increased, and my closure rate has improved as well. This is a must-have for every…
Eshan Gill Read on Google
★★★★★
I want to give a massive shoutout to the incredible team at Fidus Synergies LLP. Finding a vendor is easy, but finding a true tech partner in your progress is rare—and that is exactly what they have been for us during the beta development of our cross-platform Vendor Management application. A huge part of this…
Mandeep S. Read on Google

Reviews from Google, shown as written. See all reviews

Start here

Want your quiet hours to start paying?

No demo script. A conversation about your business, your customers and what's slipping today.

We take on only a few new businesses each month. The first months need real attention, and we don't rush them.